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Revisiting methodological issues in transcript analysis: Negotiated coding and reliability
Garrison, D. R. · Cleveland-Innes, M. · Koole, Marguerite · Kappelman, James

PublishedMarch 2006
JournalThe Internet and Higher Education
Volume 9, Pages 1-8
CountryUnited States, North America

Transcript analysis is an important methodology to study asynchronous online educational discourse. The purpose of this study is to revisit reliability and validity issues associated with transcript analysis. The goal is to provide researchers with guidance in coding transcripts. For validity reasons, it is suggested that the first step is to select a sound theoretical model and coding scheme. Particular focus is placed on exploring the advantages of the option of a negotiated approach to coding the transcript. It is concluded that researchers need to consider the advantages of negotiation when coders and researchers are not familiar with the coding scheme.

Keywords transcript analysis · coding reliability · coding scheme · online learning · community of inquiry

CoI focusFull model
Study aim"... to provide a guide to researchers in training coders, maintain opportunity for insights, and achieving acceptable reliability measures."
Finding"... transcript analysis methodologies provide an invaluable technique to understand interaction patterns and the quality of the discourse in online communities of inquiry in higher education."
Rights2005 Elsevier Inc.
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