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Methodological issues in the content analysis of computer conference transcripts
Rourke, Liam · Anderson, Terry · Garrison, D. R. · Archer, Walter

JournalInternational Journal of Artificial Intelligence in Education
Volume 12, Pages 8-22
CountryCanada, North America

This paper discusses the potential and the methodological challenges of analyzing computer conference transcripts using quantitative content analysis. The paper is divided into six sections, which discuss: criteria for content analysis, research designs, types of content, units of analysis, ethical issues, and software to aid analysis. The discussion is supported with a survey of 19 commonly referenced studies published during the last decade. The paper is designed to assist researchers in using content analysis to further the understanding of teaching and learning using computer conferencing.

Keywords content analysis · computer conference transcript · methodological issue · research design

CoI focusFull model
MethodologyLiterature review
ContributionFoundational, Methodological
Study aim"... to document the evolution of content analysis as it has been used by us and others to analyze transcripts of asynchronous, text-based, computer conferencing in educational settings."
Finding"The 19 studies that we surveyed have demonstrated the value of this research technique [quantitative content analysis] for both descriptive and experimental purposes."
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