The Community of Inquiry makes use of cookies. By continuing, you consent to this use. More information.
Generative AI-driven personalization of the Community of Inquiry model: enhancing individualized learning experiences in digital classrooms
Anderson, Jeffrey E. · Nguyen, Carlin A. · Moreira, Gerardo

Type of workJournal
JournalThe International Journal of Information and Learning Technology
Volume 42, Issue 3, Pages 296–310
Original Publication2025
CountryUnited States, North America

ABSTRACT
Purpose – This paper explores the integration of generative artificial intelligence (GenAI) into the Community
of Inquiry (CoI) framework, focusing on how GenAI can dynamically personalize online learning
environments. The study aims to examine how GenAI can enhance social, cognitive and teaching presence,
thus meeting the diverse needs of individual learners and improving engagement in digital classrooms.
Design/methodology/approach – The paper employs a conceptual approach, building on existing literature
about the CoI framework and GenAI. It proposes a theoretical model that illustrates how GenAI can personalize
social, cognitive and teaching presence in real-time, using engagement patterns, performance data and feedback
mechanisms to adapt learning pathways for individual students.
Findings – The study finds that GenAI can significantly enhance personalized learning by dynamically
adjusting the CoI framework’s elements. GenAI-driven interactions improve student engagement through
personalized prompts and adaptive content delivery, while AI-generated feedback provides timely and
individualized support, fostering a more responsive and student-centered learning experience.
Practical implications – For educators, the integration of GenAI into the CoI framework offers scalable
solutions for personalized instruction and feedback. Institutions can leverage AI-driven insights to create more
adaptive, learner-centered environments that improve learning outcomes, satisfaction and engagement,
especially in large-scale online courses.
Social implications – The paper highlights the potential for AI-driven education to bridge gaps in personalized
learning, promoting equity and inclusivity. However, it also addresses ethical concerns such as data privacy,
algorithmic bias and the digital divide, urging careful implementation to ensure that AI enhances rather than
undermines educational fairness.
Originality/value – This paper provides a novel perspective on the intersection of GenAI and the CoI
framework, proposing a unique conceptual model for AI-enhanced online education. It offers valuable insights
for educators, researchers and institutions aiming to create more personalized, effective and inclusive digital
learning environments.
Keywords Social presence, Teaching presence, Personalized learning,
Generative artificial intelligence (GenAI), Cognitive presence, Community of Inquiry (CoI)
Paper type Conceptual paper


CoI focusFull model
Study designConceptual
ContributionConceptual
Sample sizeNot applicable
Study aim"This paper explores the integration of generative artificial intelligence (GenAI) into the Community
of Inquiry (CoI) framework, focusing on how GenAI can dynamically personalize online learning
environments. The study aims to examine how GenAI can enhance social, cognitive and teaching presence,
thus meeting the diverse needs of individual learners and improving engagement in digital classrooms."
Finding"- GenAI can enhance social presence via personalized discussion prompts and peer-matching.
- GenAI can tailor cognitive presence by adjusting learning complexity and offering real-time feedback.
- Teaching presence can be scaled through AI-driven feedback and instructional recommendations."
Published atUnited States
LanguageEnglish
ISSNe-ISSN: 2056-4899; p-ISSN: 2056-4880
RefereedYes
DOI10.1108/IJILT-10-2024-0240
URLhttps://www.emerald.com/insight/2056-4880.htm
ExportBibTex · EndNote · Tagged XML · Google Scholar


Viewed by 0 distinct readers




COMMUNITY NOTES

The evaluations below represent the judgements of our readers and do not necessarily reflect the opinions of the CoI editors.

POST A COMMENT
SIMILAR RECORDS

Re-examining the Construct Validity and Causal Relationships of Teaching, Cognitive and Social Presence in Community of Inquiry Framework
Dempsey, Patrick; Zhang, Jie
Despite the prevalence of research on the community of inquiry framework and its associated measurement instrument, more research is needed to re-evaluate the factor structure, study the effects of covariates or ...
Match: full model; united states

Thinking Collaboratively
Garrison, D. Randy
Thinking Collaboratively is a theoretical and practical guide to thinking and learning in deep and meaningful ways within purposeful communities of inquiry. Critical thinking has long been recognized as an important ...
Match: full model; united states

E-Learning in the 21st Century
Garrison, D. Randy
The third edition of E-Learning in the 21st Century provides a coherent, comprehensive, and empirically-based framework for understanding e-learning in higher education. Garrison draws on his decades of experience and ...
Match: full model; united states

20 Years of the Community of Inquiry Framework
Castellanos-Reyes, Daniela
The Community of Inquiry framework is a collaborative-constructivist process model that describes the essential elements of a successful online higher education learning experience. This history column entry briefly ...
Match: full model; united states

Researching the community of inquiry framework: Review, issues, and future directions
Garrison, D. Randy; Arbaugh, J. B.
Since its publication in The Internet and Higher Education, Garrison, Anderson, and Archer's [Garrison, D. R., Anderson, T., & Archer, W. (2000). Critical inquiry in a text-based environment: Computer conferencing in ...
Match: full model; united states

The incremental predictive validity of teaching, cognitive and social presence on cognitive load
Kozan, Kadir
The purpose of this study was to investigate the predictive validity of teaching, cognitive and social presence from a cognitive load perspective when perceived learning satisfaction was under control. To serve this ...
Match: full model; united states

Examining online teaching, cognitive, and social presence for adult students
Ke, Fengfeng
Drawing on the Community of Inquiry model (Garrison, Anderson, & Archer, 2000), this mixed-method case study examined the nature and interactions of teaching, cognitive, and social presence created by online instructors ...
Match: full model; united states

Learning presence within the community of inquiry framework: An alternative measurement survey for a four-factor model
Wertz, Ruth E.H.; Purzer, Şenay
Within the distance education community, the Community of Inquiry (COI) framework is widely accepted as a framework to understand and design text-based learning environments. The framework includes three components: ...
Match: full model; united states

Understanding The Use and Impact of Social Media Features on The Educational Experiences of Higher-Education Students in Blended and Distance-Learning Environments
Scialdone, Michael John
Students are increasingly expecting social media to be a component of their educational experiences both outside and inside of the classroom. The phenomenon of interest in this dissertation is understanding how the ...
Match: full model; united states

Redesigning a Foreign Language Class Based on the Community of Inquiry Model: Students' Learning Success and Satisfaction with an Online Course
Song, Jayoung
The global outbreak of COVID-19 substantially changed foreign language classrooms, from the design to the implementation of the lessons. Most of the L2 classes, originally designed for face-to-face (F2F) learning, ...
Match: full model; united states
The Community of Inquiry is a project of Athabasca University, Mount Royal University, KTH Royal Institute of Technology, and the Canadian Journal of Learning and Technology, as well as researchers and members of the CoI community.